Hey Chad,

Thank you very much! I’ve just applied it and switched to the annual plan.

Have a great weekend
Alex

Am 28.11.2025 um 10:53 schrieb Chad M. (Miles74) <support@miles74.zendesk.com>:
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Chad M. (Miles74)
Nov 28, 2025, 10:53 GMT+1 
Hello,

Thank you for your message.

To upgrade your account with the promotional discount, follow these steps:
	1.	Log in to your account at account.example.com > Settings > Dashboard
	2.	From the “Dashboard” panel, select “Upgrade Plan”
	3.	Select the preferred billing cycle
	4.	Click on “Apply Gift Code” in the summary section
	5.	Enter WINTER25 and click “Apply”
	6.	Verify that the discount is applied correctly, then complete the upgrade

Please note that the change will take effect at the end of your current subscription period.

If you need any further assistance, feel free to reach out anytime.

Kind regards,
Chad M. (Miles74) - Customer Support - Miles74


 
alex@example.org
Nov 27, 2025, 15:35 GMT+1 
Thank you for your quick response.
I’d like to switch to an annual subscription and take advantage of the promotion. Please let me know how to proceed. :-)
Kind regards,
Alex
> Am 27.11.2025 um 15:14 schrieb Chad M. (Miles74) <support@miles74.zendesk.com>:

 
Chad M. (Miles74)
Nov 27, 2025, 15:14 GMT+1 
Hello,
 
Thank you for reaching out.

I can provide you with a custom discount code equivalent to the seasonal promotion for the annual Plus subscription without affecting your current plan.

If you upgrade to a longer-duration plan (from monthly to yearly), you will be charged the discounted full price at checkout, and your subscription renewal date will be extended accordingly. In other words, your current subscription will remain active until it expires, and the new discounted plan will start immediately afterward.

If you’d like to proceed, simply reply with a confirmation.
Kind regards,
Chad M. - Customer Support - Miles74